Mobile Network discussions
Discussion about mobile networks
2852 PostsMobile Services
Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.
Activity in Mobile Services
Cant recieve texts or calls
Don't know when this started, but I can't log into some of my apps now because of the two factor authentication because it needs a code from a text. I've tried ringing it from a different phone and it doesn't go through. Can't message ee as that does...
Suddenly charged for photo texts?
Edit to clarify: this is on an Android phone to an android phone through the standard messaging text app. Between Dec 2023 and March 2024 I was texting a friend with pictures and emojis, because after the first picture it didn't add a cost to my bill...
EE blocking Amazon Verification Codes
I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...
£20 credit to activate data
Hi there I have £40 credit and I want to activate the data by £20 credit for a month but it doesn’t activate automatically. Can you help me with that?
3G shutdown
I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...
signing up difficulty (transfer number)
says this even when i have typed my ee phone number in correctly
Very poor coverage around Shinfield, Spencers Wood area in Reading
I have been based in the Spencers Wood area since 2016 and the general coverage in the areas extending unto Shinfield, Riseley is very poor, getting 5G impossible, even making calls is hard all the time. Inside the home we have to resort to WiFi call...
Coverage in Hornchurch
Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...
Companies no longer want to talk to you without making it HARD
I want to TALK to someone on the TELEPHONE, can anyone tell me if this is possible, without having to jump through many unnecessary hoops?I have a question that could be asked / answered in seconds.
Resolved! EE has let us down badly
On around the 8th of April while in Portugal, I suddenly got a message "NO SIM CARD" on my android phone.Managed to speak to customer service on my wife's phone who determined it was defunct and agreed to send me a new one to my home address in UK - ...
