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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7092 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2069 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3872 Posts

Activity in Mobile Services

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Re: Can't get texts

Hi.  I am in the US and I am unable to get a network connection.  It's the same problem that happened last year about this time.  I have topped up and sent texts in the last two months, but I'm no longer able to connect to a network in the US.  It us...

darlene by • Contributor
  • 190 Views
  • 13 replies
  • 0 Helpful

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Just arrived in Brussels - no service.

**bleep** is going on? I have just arrived in Brussels but I have no roaming service or data. I was last here with the same phone and account two years ago - everything worked fine.  I am on the hotel Wi-Fi now. I cannot get help from EE as I can’t c...

JeffP7 by • Visitor
  • 33 Views
  • 2 replies
  • 3 Helpful

Charges abroad

Hi,  So for me to use my minutes, texts and data abroad it costs £2.47 per day. I will be abroad for 5 nights but will only be using my data on a few of the days. Am I charged for every day abroad even if I don’t use my minutes texts or data or is it...

Cmac2385 by • Explorer
  • 35 Views
  • 2 replies
  • 4 Helpful

Coverage in Malton

Update: 18 April 2024 Over the past few months, our engineers have been continuing legal negotiations with the site provider. As part of the negotiations, we have been working on a power supply agreement for how the mast will be powered once built. P...

Christopher_G by • EE Community Support Team
  • 12443 Views
  • 45 replies
  • 3 Helpful

Signal and 4G/5G Disappeared

For some reason, one of the phones on my account has stopped connecting to the EE network and 4G/5G. The last two weeks have been a nightmare. The phone shows there is a strong signal, but when I try to make or take a call, it says I am not connected...

Dan1O by • Investigator
  • 41 Views
  • 4 replies
  • 0 Helpful

Data/Signal issues with Iphone 15 Pro

Hi Everyone,So I have never had signal issues with EE or my iPhones for over 10 years. I had to get a new one just before Christmas, so I went from iPhone 11 Pro to 15 Pro. I have never had any issues with my 11 Pro, I absolutely loved it, the signal...

Calls ending instantly

I cannot make calls out for some reason not even to EE. I called to upgrade my package on tuesday and ever since then my calls end instantly when trying to make outbound calls. They dont even ring just say call ended. I am not abroad and have perfect...

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