Mobile Services

Can’t receive calls

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Re: Is it just me or is ee phone signal poor

I have also found the EE signal weaker around the Country.  I have both a phone and a mobile WiFi/Myfi contract.   The phone signal often loses  connection in area where the signal was always good.  The bigger problem is the WiFi/Myfi.   I use this i...

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hi everyone i want to ask can i use the ee public wifi i have ee sim contact becuse when i try to sign in and when i complete it it kicks me to first page to buy it or login 

Not Receiving Two Factor Authentication

I’m a new customer switched from 3 as the EE coverage is better in the rural area i live.Currently I have a house insurance claim being managed by Sedgwick loss adjusters, its virtually impossible to speak to them by phone due to the vast number of c...

No Service in E16

My phone says No Service in E16 area all day long. Are there any issues?

Bermuda

I'm heading to Bermuda.  what is the best roaming package to get?

Set up eSim galaxy smartwatch with different number

HiMy son got smartwatch galaxy Lte for Xmas.I would like set up for him watch with mobile plan data so he Can use watch like a phone.What do I need to do ?Step by step Thank you

Is business caller id fully rolled out?

I have a standard, contract, consumer plan.Has everyone now been enrolled onto Business caller id?I was previously on the trial service, which then ended, and I haven't noticed a text saying I'd been enrolled in the current service yet. I receive few...