06-09-2019 09:04 PM - last edited on 06-09-2019 11:03 PM by Enaseja
i m abroad and am trying to top up my phone, it does not work
can anyone help?
06-09-2019 09:15 PM
@monpaps : Where are you? You know your pack & allowances are not valid outside EU?
URGENT: Remove your phone no. & email addy. This is a public forum. You don't wanna be spammed?
06-09-2019 09:42 PM
Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls
06-09-2019 09:45 PM
@Northerner : Those settings are not valid for PAYG. PAYG is auto enabled for roaming.
07-09-2019 08:38 AM
Hi there @monpaps
Thanks for coming here 🙂
How are you topping up is this in your My EE account?
What happens when you try and top up?
Hope you are having a great time 🙂