by Julie12
Visitor

added a data travel pass can't get connected to network turkey

Added a travel data pass in turkey but can't get connected to the network out here help needed thanks 

2 REPLIES 2
by Grand Master
Grand Master

Re: added a data travel pass can't get connected to network turkey

@Julie12  Did you enable roaming on your account?  Add ons do not enable roaming. 

by
EE Community Support Team

Re: added a data travel pass can't get connected to network turkey

Hi @Julie12

 

Welcome to the EE Community. I hope you're having a lovely time in Turkey. 🙂

 

Please try the following steps:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.