09-12-2018 10:31 PM
My phone is now showing "no service". I am currently in Suriname, it was working in Holland just before i came over. I have tried my sim in another phone and still no luck. Thanks
09-12-2018 10:49 PM
@Cprubix: It should but it is not in EU, so your UK allowances are not valid there. Have you bought an add-on for data? Can you make calls & texts.
Roaming charges there can be found in https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/surina... .
09-12-2018 11:06 PM
No i cannot make calls or txt. The sim has worked in middle east, asia and usa. But has just stopped working.
09-12-2018 11:09 PM
Could just be the local networks. Try changing manually to others.
10-12-2018 08:27 AM
10-12-2018 10:46 AM
Hello.
Yes i have followed instructions but no luck.
Samsung S7
Thanks
10-12-2018 10:52 AM
Thank you for confirming this @Cprubix.
I have sent you a private message, please take a look and get back to me.
Speak soon, Katie 🙂
20-02-2021 08:38 PM
I’m having the same issue. Phone works everywhere else I’ve been. I’ve got an iPhone XR but I doubt the type of phone is the issue. Does EE have an agreement in place in Suriname??
20-02-2021 08:54 PM
@Cheese1174 Try putting your device on to 3G/2G only. Definitely try restarting your device and you should do this when you arrive in a new destination.