by Jameslong545
New Member

Will my phone work in Spain

Going to Spain will my phone work 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Will my phone work in Spain

Hi @Jameslong545

 

Thanks for coming to the community.

 

If you are a pay as you go customer, roaming is already active and ready to use.

 

If you're a pay monthly customer on any plan, you will need to check roaming is set up before you travel.

 

If you log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

If they are not ticked, activate both to use your phone in Spain 🙂

 

You can use your minutes, texts and up to 15GB of data in Spain.

 

Hope you have a lovely time 🙂

 

Leanne.

1 REPLY 1
by
EE Community Support Team
Solution

Re: Will my phone work in Spain

Hi @Jameslong545

 

Thanks for coming to the community.

 

If you are a pay as you go customer, roaming is already active and ready to use.

 

If you're a pay monthly customer on any plan, you will need to check roaming is set up before you travel.

 

If you log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

If they are not ticked, activate both to use your phone in Spain 🙂

 

You can use your minutes, texts and up to 15GB of data in Spain.

 

Hope you have a lovely time 🙂

 

Leanne.

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