by Mingus
Visitor

Why won’t my phone work in the usa

 
2 REPLIES 2
by Grand Master
Grand Master

Re: Why won’t my phone work in the usa

@Mingus  Did you enable roaming on your account before you left the UK ? This is done by texting ROAMING to 150 or by calling customer services. 

 

Or or do you have a signal showing on the device? If you do open your My EE account and enable international and premium numbers. 

by
EE Community Support Team

Re: Why won’t my phone work in the usa

Hi @Mingus

 

Welcome to the community, I hope you're having a marvellous time in the USA. 🙂

 

Are you able to access your My EE account as suggested above?

 

Are you connected to a US network?

 

Chris

 

 

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