by Clarkemcc6554
New Member

Why won’t my phone work in Italy .. I can’t call or text home

 
2 REPLIES 2
by Grand Master
Grand Master

Re: Why won’t my phone work in Italy .. I can’t call or text home

Hi @Clarkemcc6554 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




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by
EE Community Support Team

Re: Why won’t my phone work in Italy .. I can’t call or text home

Hello there @Clarkemcc6554

 

Thanks for coming here.

 

Have you been able to try the steps @Northerner has provided?

 

Hope you are having a great time in Italy.

 

Let us know how you are getting on 🙂

 

Leanne.

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