by sdq85
Visitor

Why won't my phone work in France when I have an EE Extra Package?

I have an EE Extra Package and have received messages since arriving in France to tell me I'm set up and my calls and messages will come off my usual allowance however I can't make any outgoing calls or send texts! Anyone able to help???

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: Why won't my phone work in France when I have an EE Extra Package?

How are you dialing?

 

07... or +447....

 

Try the latter.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10 Beta)
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by
EE Community Support Team

Re: Why won't my phone work in France when I have an EE Extra Package?

Welcome to the community @sdq85.

 

Thanks for coming here.

 

When you make a call do you hear an error message at all?

 

Also are you on an EE personal contract?

 

Thanks, Leanne 🙂

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