22-09-2019 11:36 AM
I am currently in Spain, for the 3rd time this year I am unable to call the UK from my phone, I am assured by EE customer services there are no issues at there end, is there anything anyone can suggest? I am currently using the iPhone 11.
22-09-2019 11:41 AM
Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls
22-09-2019 12:09 PM
Thanks for you replies, all sorted now, I had disabled premium and international calls on my account when taking out the contract 2 years ago, five minute online chat with EE customer services sorted it all out.