by Tomcass171 Investigator
Investigator

Why won't my phone connect to the Internet within Europe.

My phone is set to roaming at UK and international and my data is turned on. 

My phone won't connect to the Internet services in Malta though. 

Can anyone help. 

5 REPLIES 5
by Grand Master
Grand Master

Re: Why won't my phone connect to the Internet within Europe.

Hi, 

 

Have you turned roaming on under network settings? 

 

Thanks 




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by Tomcass171 Investigator
Investigator

Re: Why won't my phone connect to the Internet within Europe.

Yes my roaming is turned on. 

That doesn't seem to make a difference. 

Thanks 

by
EE Community Support Team

Re: Why won't my phone connect to the Internet within Europe.

Hello there @Tomcass171.

 

Thanks for coming to the community.

 

What device are you using?

 

Do you get an error message when you try and connect?

 

Thanks 🙂

by Tomcass171 Investigator
Investigator

Re: Why won't my phone connect to the Internet within Europe.

A Sony Xperia z5 compact 

And it connects and then doesn't work and it keeps changing. 

Thanks 

by
EE Community Support Team

Re: Why won't my phone connect to the Internet within Europe.

Thanks for confirming @Tomcass171

 

Are you able to select a different network and try and connect?

 

Thanks 🙂

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