by Ames131513
New Member

Why won’t my iPhone make calls in Spain?

Hi can anyone tell me why my phone XR won’t make calls in Spain? 

2 REPLIES 2
by Grand Master
Grand Master

Re: Why won’t my iPhone make calls in Spain?

@Ames131513 : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't need to & can't do any of the above.

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by
EE Community Support Team

Re: Why won’t my iPhone make calls in Spain?

Hello there @Ames131513

 

Thanks for coming here 🙂

 

Can you try the advice @XRaySpeX has provided and let us know if this works for you?

 

Hope you are having a great time in Spain 🙂

 

Leanne.

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