by mikenewth
Explorer

Why no service in Chile? Phone worked in Brazil!

I think that the strap line says it all - no welcome to Chile on arrival and switched on and off in every town - nothing.  Why?

3 REPLIES 3
by Grand Master
Grand Master

Re: Why no service in Chile? Phone worked in Brazil!

Hi,

 

Can you connect to the network? (manually or automatic)

 

Thanks,




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by mikenewth
Explorer

Re: Why no service in Chile? Phone worked in Brazil!

I've never needed to connect to a network - always get a welcome to wherever message with a statement about prices. I'm a pay as you go user of an old phone and its always been enough for me to stay in touch.
by
EE Community Support Team

Re: Why no service in Chile? Phone worked in Brazil!

Good morning @mikenewth

 

Welcome to community 🙂

 

I'm sorry to hear that your services aren't working as they should be.

 

Please have a look at our CHILE help and support page. It has all the information you need on costs etc.

 

Have you tried the following.....

 

Turn the phone off and on again?

 

Have you tried a manual network selection?

 

Thanks

 

Richard

 

🙂

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