by dianagdlc

Why is roaming not working in France?

I have activated the romaing on my phone settings but it doesn’t get any signal/data provider in France.

by Ace Contributor
Ace Contributor

Re: Why is roaming not working in France?

Hi, @dianagdlc

You need to activate roaming on your account as well please try here

Log-in to MYEE Web account to activate your roaming.


EE Community Support Team

Re: Why is roaming not working in France?

Good Morning @dianagdlc


Thanks for coming to the community.


Can you try and manually connect to a network on the phone as below;


  • iPhone – Settings > Carrier > Toggle Automatic OFF


  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK


  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search


Let me know how you get on.



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