16-08-2019 10:22 AM
I was told that roaming wasn’t working in France because my iPhone SE was too old. I now have a iPhone 7 and still roaming isn’t working. Any ideas?!
16-08-2019 10:57 AM - edited 16-08-2019 10:59 AM
Hello @Hitsch ,
Welcome to the community,
Hope you are having a lovely time, you may want to take a look here:
Not sure why you were told your I-Phone SE was too old to work in France, though.
16-08-2019 03:17 PM
If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't & can't do the above.
16-08-2019 06:02 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.