I have purchased a call package to use abroad but my phone calls have been barred so I can’t use it?
@Hook Are you a contract customer? If so login to your online EE account and under manage this device enable call abroad and premium rate numbers.
Welcome to the community, I hope you're having a great time abroad so far. 🙂
Did you manage to find the roaming and international settings in your My EE account?
It may be worth doing a manual network search and selecting a different available network.
What kind of phone do you have and whereabouts in the world are you?
One of these options may help you find the answers you need.
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