by Orchal
Explorer

Why has my phone started to Barr outgoing calls when I am in dublin

My plan allows calls in Europe but has barred outgoing call when I got to dublin,why and how do I turn call barring off

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: Why has my phone started to Barr outgoing calls when I am in dublin

Hi @Orchal  You can remove call Bar Via my ee App or Web account.

Thanks

by Grand Master
Grand Master

Re: Why has my phone started to Barr outgoing calls when I am in dublin

@Orchal : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't & can't do the above.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why has my phone started to Barr outgoing calls when I am in dublin

Hi there @Orchal

 

Welcome to the community.

 

If you can log into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls.

 

If this is not ticked, can you activate call abroad and premium calls?

 

Hope to hear back from you soon 🙂

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.