13-08-2019 11:05 AM
My plan allows calls in Europe but has barred outgoing call when I got to dublin,why and how do I turn call barring off
13-08-2019 01:20 PM
@Orchal : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't & can't do the above.
13-08-2019 01:21 PM
Hi there @Orchal
Welcome to the community.
If you can log into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls.
If this is not ticked, can you activate call abroad and premium calls?
Hope to hear back from you soon 🙂