by SpareSoprano Investigator
Investigator

Why does my phone think I'm abroad?

My voicemail keeps asking for a pin even though I'm in the UK! I'm very confused 

4 REPLIES 4
Highlighted
by Grand Master
Grand Master

Re: Why does my phone think I'm abroad?

Are you close to a border or coast of UK?

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by SpareSoprano Investigator
Investigator

Re: Why does my phone think I'm abroad?

Nope - I'm in deepest darkest Cheshire!
by SpareSoprano Investigator
Investigator

Re: Why does my phone think I'm abroad?

I was in Belgium - but came back 3 weeks ago (and only just noticed the problem since I got back - had no issues at all when roaming!)

by
EE Employee

Re: Why does my phone think I'm abroad?

Hi @SpareSoprano and welcome to the community.

 

Please do give customer services a quick call and they will be able to give your voicemail a little refresh.

 

Many thanks,

 

Lee

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