17-09-2019 12:01 AM
Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls
17-09-2019 09:23 AM - edited 17-09-2019 09:24 AM
Welcome to the community. 🙂
Whereabouts in the world are you?
If you're still having problems after following @Northerner's advice, I recommend trying a manual network search.
|iPhone||Settings > Mobile Data > Network Selection > Turn off Automatic|
|Android||Settings > More Networks > Mobile Networks > Network Operators > Tap OK|
|Windows||Windows – Settings > Mobile Network > Network Selection > Tap on start manual search|
Let us know how you're getting on.