i have been mislead it seems by their customer service teams on two occasions
i was was told in recorded calls that my plan included calls and data in USA
now one one of their technical people tells me not when I am now here and unable to make alternate arrangements.
It is either gross incompetence on the part of the company or a money making scam to try and induce people to rack up charges abroad
the sharks even have tried to charge me for phoning customer service and then charges me 3x as much to call me back
what a complete con.
I hope that they are monitoring this as it seems there's no way to contact them now without incurring charges I will have to dispute when I return. I will be taking action through the small claims court online if I don't get this resolved within 24 hours to cover additional costs I incur