by Haynzy28
Explorer

Why cant I call uk from spain, asking me to call 450 but its spanish

I cant call uk from spain, just keeps asking me to contact orange 450 but its in spanish, I am on a monthly contract with EE on an iphone 5s

 

2 REPLIES 2
by Grand Master
Grand Master

Re: Why cant I call uk from spain, asking me to call 450 but its spanish

@Haynzy28   Did you enabled roaming on your account before leaving the UK ?   You can do this if you log into your online account wait for the live chat window to pop up you can then use this to request roaming to be enabled on your account. 

by
EE Community Support Team

Re: Why cant I call uk from spain, asking me to call 450 but its spanish

Good morning @Haynzy28

 

Welcome to the community.

 

Can you receive calls and texts?

 

Is your account on an EE personal contract?

 

I will see what I can do to help you 🙂

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