06-09-2019 12:05 PM
06-09-2019 12:16 PM - edited 06-09-2019 12:17 PM
If you are in the EU you can use your data as at home. Outside the EU is dependent on your tariff and location.
Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls
06-09-2019 12:20 PM
Thanks for the replies. I have 50GB but have just been told I can only use 15GB while away, I’m sure I will go over this while sat by the pool so don’t understand why I can’t have all my 50GB. My friends who are on different networks can apparently!
06-09-2019 12:33 PM
@Paintbrush , You are correct it is 15GB abroad, it does not matter how much you have available while in the UK.
What do you intend to do while sat around the pool? I never understand people needing to use phone or tablet sat around the pool. There is such a thing as having conversations or just enjoying the lovely weather. You could always download something before going to the pool so that you can read or watch something without having to use any internet, until back where you can hook up to wifi.
We cannot answer for different networks or why EE only allow 15GB, you could ask why though, by ringing EE, if they can give you an answer.
06-09-2019 12:53 PM
I think I’m more annoyed at the prospect of going over the 15GB and then being charged when I have 50GB sitting there. I will be enjoying the weather but since my husband died I will be holidaying alone so won’t be indulging in much conversation I’m afraid! I will try downloading though
06-09-2019 12:58 PM
@Paintbrush , Sorry to hear about your husband, but hope you have a lovely holiday and enjoy the sun, you may find that you will be able to make conversation with people, where are you going?
I go alone on holiday and actually enjoy it, as I can do what I want and go where I want etc, and still have conversations with people.
It is a good idea to download stuff you want to watch or listen to, then there is no worries of going over the 15GB, and hotels, cafes and restaurants etc., usually offer free wifi, so you should be ok.
06-09-2019 01:13 PM
@Paintbrush The 15GB will be part of the agreement that EE has with the roaming network. If you look at other networks they all have there own limits.
by Kerry83 a week ago