by Mbannon Contributor
Contributor

Why can't I send texts abroad?

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Why can't I send texts abroad?

@Chris_B: I know but OP is posting under Roaming & I generally believe peeps know what they are doing until proved otherwise. OP has just confirmed I read it correctly.

 

Also you asked where I was, not OP Smiley Wink

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12 REPLIES 12
by Grand Master
Grand Master

Re: Why can't I send texts abroad?

Can you make & receive calls abroad?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Why can't I send texts abroad?

@XRaySpeX   When you say abroad are you abroad right now ? Or are you trying to text a UK number or a  foreign number ?  

 

If it's a foreign number you need. To call customer services and request that international and premium rate numbers are enabled on your account.  

Highlighted
by Grand Master
Grand Master

Re: Why can't I send texts abroad?

@Chris_B: I presume I'm in the same country as you are Smiley Wink, but the OP is abroad.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Mbannon Contributor
Contributor

Re: Why can't I send texts abroad?

I'm in France. I can receive texts but not send any. 

 

 

by Grand Master
Grand Master

Re: Why can't I send texts abroad?

@XRaySpeX   Reading the title it just says 

 

"why can't I send texts abroad".  

 

Does that mean they are abroad or trying to send a text abroad?     

 

You've not got enough information to actually answer the question correctly. 

by Grand Master
Grand Master

Re: Why can't I send texts abroad?

@Mbannon  Did you call customer services to request that roaming be enabled on your account.  

by Mbannon Contributor
Contributor

Re: Why can't I send texts abroad?

No. Didn't realise it was required. Can't make calls either 

by Grand Master
Grand Master
Solution

Re: Why can't I send texts abroad?

@Chris_B: I know but OP is posting under Roaming & I generally believe peeps know what they are doing until proved otherwise. OP has just confirmed I read it correctly.

 

Also you asked where I was, not OP Smiley Wink

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Why can't I send texts abroad?

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Mbannon Contributor
Contributor

Re: Why can't I send texts abroad?

Thanks for the help 😊

by Mbannon Contributor
Contributor

Re: Why can't I send texts abroad?

Yep, was able to activate it through online account. Took about an hour to activate. 

 

Thanks for the help 

by Grand Master
Grand Master

Re: Why can't I send texts abroad?

Well done :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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