by Ian2352 Investigator
Investigator

Why can’t I ring UK from Spain

 
5 REPLIES 5
by Grand Master
Grand Master

Re: Why can’t I ring UK from Spain

Probably you didn't enable roaming on you a/c before you left.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ian2352 Investigator
Investigator

Re: Why can’t I ring UK from Spain

Can I rectify that now?

Sent from my iPhone
by Grand Master
Grand Master

Re: Why can’t I ring UK from Spain

Having a roaming allowance does not auto enable roaming. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ian2352 Investigator
Investigator

Re: Why can’t I ring UK from Spain

Thanks will try

Sent from my iPhone
by
EE Community Support Team

Re: Why can’t I ring UK from Spain

Hi @Ian2352

 

Thanks for coming to community 🙂

 

Have you tried either rebooting the phone or performing a manual network search?

 

Please try those if you haven't already tried.

 

Let me know how you get on.

 

Cheers

 

Richard

 

🙂

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