30-06-2018 02:38 PM
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
30-06-2018 02:47 PM - edited 30-06-2018 02:49 PM
Welcome to the community.
As well as checking your roaming status in your My EE account, please follow the steps below:
Try re-booting your device
Try turning 4G off in ‘settings’
Perform a manual network search and select a different mobile network:
Please let me know if any of that works.
by Kerry83 a week ago