by Poppymichelle
New Member

Why can’t I make calls to the uk from Spain?

I can’t seem to make calls from my phone in Spain to the uk??

1 REPLY 1
by
EE Community Support Team

Re: Why can’t I make calls to the uk from Spain?

Hi @Poppymichelle

 

Welcome to the community, I hope you're having a lovely time in Spain so far. 😄

 

Please follow the steps below to try and find a connection:

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search and select a different network operator:

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

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