30-06-2018 11:32 AM
I can’t seem to make calls from my phone in Spain to the uk??
30-06-2018 01:27 PM - edited 30-06-2018 01:28 PM
Welcome to the community, I hope you're having a lovely time in Spain so far. 😄
Please follow the steps below to try and find a connection:
Try re-booting your device
Try turning 4G off in ‘settings’
Perform a manual network search and select a different network operator:
Please let me know if any of that works.
Chris
08-12-2021 11:30 AM
When I call UK, I'm told this call cannot be made, call 472 for assistance. Then that says the same, no matter what numbers I start with
08-12-2021 12:03 PM
Hi @ke1956wal
Thanks for coming to the community.
Are you with us on pay as you go or pay monthly?
Can you send texts?
Also, can you receive calls?
Leanne 🙂
08-03-2022 11:51 AM
Need to make urgent call to uk. No calls going through. Can anyone help
08-03-2022 12:27 PM
Hi @Neville2019,
Welcome to the EE Community. 🙂
Have you activated roaming and international calling in My EE?
Go to Menu > Account Settings > Parental and Data Controls to check.
James