by Lealea1511
Visitor

Why can’t I make calls or send texts in Rhodes?

I’m currently in Rhodes and received a text from EE to say I can access my phone abroad, however I am unable to make calls or send texts! 😢

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can’t I make calls or send texts in Rhodes?

Hi @Lealea1511

 

Log into your online account and see if roaming is activated, if not can you activate it online? 

 

If you cannot you will need to contact CS to activate.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Why can’t I make calls or send texts in Rhodes?

Hi @Lealea1511.

 

Welcome to the community.

 

I hope you're having a lovely time away 🙂

 

As @Northerner has suggested, have you checked to make sure roaming and international calling are active in your My EE Account?

 

Hope to hear back from you soon.

 

Jon

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