by Lydlou
New Member

Why can't I make calls or send texts from France? I am a PAYG customer.

Why can't I make calls or send texts from France? I am a PAYG customer.

1 REPLY 1
by
EE Community Support Team

Re: Why can't I make calls or send texts from France? I am a PAYG customer.

Hi @Lydlou

 

Welcome to the community, I hope you're having a marvellous time in France so far. 🙂

 

Could you try manually connecting to an available French network?

 

Device type Steps
Apple Settings > Carrier > Toggle Automatic OFF
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Settings > Mobile Network > Network Selection > Tap on start manual search

 

Chris

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.