by Guy77 Investigator
Investigator

Why can't I make calls and send texts from West Africa?

EE say that they are going to cancel my number. I am currently in West Africa but can't make calls or send texts from my EE number. I have a pay as you go sim with credit. I stopped off at an EE shop before coming and they said it would work fine. It doesn't!  I will still be here 5 more months volunteering for a charity. What do I do?

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can't I make calls and send texts from West Africa?

@Guy77  You are putting the correct country code instead of the 0 at the start of the number?   Have you tried turning off 4G ?  Have you manually search and selected a different network?  

by
EE Community Support Team

Re: Why can't I make calls and send texts from West Africa?

Good Morning @Guy77.

 

Could you try @Chris_B's suggestions and let us know how you get on?

 

Have you been able to make any calls or texts since you got there?

 

Do you have a signal?

 

Jon

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