by Jacksonsmith15
Visitor

Why can’t I get signal in poland??

It just says no service. I have tried manually connecting to a network too and had no success just says no service. Also with people also on EE and have full bars. I have an I phone 6s plus. Roaming is on and checked my plan and can use in eu at no extra cost. What do I do? Please help.

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can’t I get signal in poland??

Hi, 

 

Try looking under settings and make sure roaming is active. 

 

Also try resetting your network settings.

 

If that doesn't work then you will need to speak to CS to ensure roaming is in fact active on your account.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Why can’t I get signal in poland??

Hi @Jacksonsmith15,

 

Welcome to the EE Community.

 

Is roaming showing as active in your My EE account?

 

Thanks

 

James

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