by Aahlar

Why can’t I get service in Itlay


by Grand Master
Grand Master

Re: Why can’t I get service in Itlay

Hi @Aahlar 


You need to activate roaming.


Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls


To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Why can’t I get service in Itlay

Hi @Aahlar.


Thanks for coming to the community.


Have you been able to activate roaming in your My EE Account online?


If it's already active, could you try manually searching for another network?



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.