by Sue561
Explorer

Why can’t I get any network service from my iPhone in fuerteventura ?

Hi

just landed in fuerteventura and can’t get any network

i have tried switching my iPhone off and on again but still can’t get any network

 

please advise as I need this !

many thanks

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Why can’t I get any network service from my iPhone in fuerteventura ?

Hi @Sue561

 

Did you activate roaming in your account?

 

Have you tried resetting your network settings? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: Why can’t I get any network service from my iPhone in fuerteventura ?

Hi @Sue561

 

Did you activate roaming in your account?

 

Have you tried resetting your network settings? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Sue561
Explorer

Re: Why can’t I get any network service from my iPhone in fuerteventura ?

Yes I have tried both of those but neither are working !!
Thank you

Sent from my iPhone
by
EE Community Support Team

Re: Why can’t I get any network service from my iPhone in fuerteventura ?

Hi @Sue561

 

Welcome to the community. 🙂

 

Please try performing a manual network search:

 

Tap Settings >>> Carrier >>> Toggle Automatic OFF

 

Try a couple of different Spanish networks and let me know if any of them work.


Thanks


Chris

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