by Jesswood89
Visitor

Why can i not use my phone abroad to call?

I am currently in Benidorm and I can not use my phone to call out not even customer services but I should be able to can use my internet and my text ?

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can i not use my phone abroad to call?

@Jesswood89  Are you putting 0044 or +44 or 44 instead of the 0 at the start of the number? 

by
EE Community Support Team

Re: Why can i not use my phone abroad to call?

Good morning @Jesswood89

 

Thanks for coming to community all the way from Benidorm 🙂

 

Did you make sure roaming was activated before you went away?

 

I know @Chris_B has offered support already.

 

I would now advise to please have a quick look at our Roaming with EE - What to do if you're having problems abroad post.

 

Hopefully the hints and tips will get you active again.

 

Let us know how you get on.

 

Thanks

 

Richard

 

🙂

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