30-05-2017 07:14 AM
I am currently in Benidorm and I can not use my phone to call out not even customer services but I should be able to can use my internet and my text ?
30-05-2017 07:18 AM
@Jesswood89 Are you putting 0044 or +44 or 44 instead of the 0 at the start of the number?
30-05-2017 11:11 AM
Good morning @Jesswood89
Thanks for coming to community all the way from Benidorm 🙂
Did you make sure roaming was activated before you went away?
I know @Chris_B has offered support already.
I would now advise to please have a quick look at our Roaming with EE - What to do if you're having problems abroad post.
Hopefully the hints and tips will get you active again.
Let us know how you get on.