by JTK50 Investigator
Investigator

Why can I not use my mobile data in Switzerland ?

Why can I not use my mobile data while I'm in Switzerland?

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can I not use my mobile data in Switzerland ?

Hi @JTK50

 

Did you activate roaming?

 

Log into your online account and activate roaming and international calls.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: Why can I not use my mobile data in Switzerland ?

Hi @JTK50 I assume you didn't enable roaming before you left? 

 

This is worth a read...

 

EE Roaming - What to do if you're having problems abroad

 

If you still have problems after following that, come back and we'll see what we can do.

 

Let us know how it goes!

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