08-05-2018 05:48 PM
Hi all, in fuerteventura.
switched on & off, still can’t make calls or text.
Only call I can make is to 470, which says something in spainish then hangs up, and help would be great fully received
06-05-2018 12:22 AM
06-05-2018 12:49 AM
08-05-2018 06:43 PM
08-05-2018 07:07 PM
Have you checked to make sure that when you're calling and texting you're using the corret country code before you do this?
And what network is showing in the corner of the phone?
10-05-2018 11:30 AM
please see response above;
but in summary
ehen making call I am advised to contact 470, by orange as phone calls to number(s) I try are barred!
10-05-2018 11:32 AM
using auto code on iPhone & also attempted manual.
it shows full bars; orange; 4g
10-05-2018 01:35 PM
Thanks for coming back to me.
In this case, I recommend logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
They will be able to get this looked into for you.