by RJ17
New Member

Why can I not make UK calls from my mobile. I'm in Portugal and my phone has £30

I can not make calls from my mobile  - I topped up £30 and I am in Portugal. I can only call Portuguees numbers...I can not call UK numbers and I am adding 00 44...and then the number. It's saying the network is busy???

1 REPLY 1
by
EE Employee

Re: Why can I not make UK calls from my mobile. I'm in Portugal and my phone has

Good Afternoon @RJ17

 

Thanks for joining the Community! Smiley Happy

 

Have you tried doing a manual network selection to see if you can connect to a different network?

 

There's some handy steps to follow on our Roaming with EE post.

 

Let me know if you need any more help.

 

Thanks - Karen. Smiley Happy​​​​​​​

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