11-06-2017 07:00 AM
I have come on holiday to France and find that all International calls, both incoming and outgoing (and that includes texts, of course) are barred! 😠 I told Carphone Warehouse when I got the phone that I travel quite a lot and need it to work well!
11-06-2017 07:29 AM
@BridgetRobson53 It’s for you to activate roaming on your account or to check that it’s been activated before you leave the UK this can be done by calling customer services or by texting ROAMING to 150.
Login to your online account and wait for a live chat window to pop up you can use this to request roaming to be enabled on your account. Live chat doesn’t open till 8am uk time.
11-06-2017 10:28 AM
11-06-2017 11:01 AM
Hi Karen. Yes I ve logged i to My EE but I m getting nowhere. It s very muddly! Think I ll have to make do with internet use, WhatsApp etc and sort it out when I get home. Thanks for your reply anyway. 😊