by Scarfizy Investigator
Investigator

Why am I unable to make phones calls to U.K. From Poland?

I'm on ee extra plan and have been to Poland couple of times before. Previously I had no problem calling U.K. Numbers but now it won't let me, any ideas?

 

thanks you for your help. 

9 REPLIES 9
by
EE Community Support Team

Re: Why am I unable to make phones calls to U.K. From Poland?

Good morning @Scarfizy

 

Thanks for coming here.

 

What happens when you make a call or text?

 

How long have you been outside the UK?

 

Thanks very much 🙂

by Scarfizy Investigator
Investigator

Re: Why am I unable to make phones calls to U.K. From Poland?

Arrived here last night. 

It doverts me to polish recorder message saying I can not call the number which I'm trying to call. 

by
EE Community Support Team

Re: Why am I unable to make phones calls to U.K. From Poland?

Thanks @Scarfizy,

 

What device are you using?

 

Do any networks show available in the settings?

 

Thanks 🙂

by Scarfizy Investigator
Investigator

Re: Why am I unable to make phones calls to U.K. From Poland?

I'm using an iPhone 6 and It's currently showing Orange. 

Thank you. 

by
EE Community Support Team

Re: Why am I unable to make phones calls to U.K. From Poland?

Thanks @Scarfizy.

 

Can you try and reset the network settings for me.

 

Go to Settings > General > Reset Network Settings.

 

Let me know how you get on 🙂

by Scarfizy Investigator
Investigator

Re: Why am I unable to make phones calls to U.K. From Poland?

That didn't work. 

😞

by
EE Community Support Team

Re: Why am I unable to make phones calls to U.K. From Poland?

Hello there @Scarfizy

 

Thanks for trying.

 

Are you with us on an EE personal contract?

 

Thanks 🙂

by Scarfizy Investigator
Investigator

Re: Why am I unable to make phones calls to U.K. From Poland?

Yes, I'm. 

Thanks. 

by
EE Community Support Team

Re: Why am I unable to make phones calls to U.K. From Poland?

Great thanks @Scarfizy

 

I have sent you a private message on here with a link to our chat team 🙂

 

They can look into this further for you.

 

Thanks, Leanne!

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.