by Bailey99
Visitor

Why am I not receiving texts from abroad?

Why am I not receiving texts from abroad?

2 REPLIES 2
by Profile closed
Not applicable

Re: Why am I not receiving texts from abroad?

@Bailey99 are you abroad trying to receive the texts from the UK? Or are you in the UK trying to receive the texts from abroad? Or are you abroad trying to receive texts also sent from someone who is abroad? 

 

If you are abroad you need Roaming and International Calls both toggled to On in your browser MyEE in Device Settings, then Saved.

 

If you are in the UK and the other person is abroad using a UK SIM then my para 2 applies to the person who is abroad that you aren't receiving from. 

 

I hope this solves it.

by
EE Community Support Team

Re: Why am I not receiving texts from abroad?

Good Morning @Bailey99.

 

Welcome to the community.

 

Let us know if the advice from @Profile closed  fixes this.

 

If you're still having trouble, we'll be more than happy to help you further 🙂

 

Jon

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