25-02-2019 10:26 PM
@vanssacayan: If on contract, did you activate roaming on your EE a/c before you left UK?
Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
26-02-2019 08:23 AM
Good Morning @vanssacayan.
Thanks for coming to the community 🙂
Are you getting any error messages when you try to call?
Do you have a signal?
Hope to hear back from you soon 🙂
by Paulramsey68 a week ago