by Tam-0121
New Member

Why I can't use my wedding network abroad?

 
2 REPLIES 2
by Grand Master
Grand Master

Re: Why I can't use my wedding network abroad?

@Tam-0121: Where abroad?

 

Are you on PAYG or contract?

 

  • If PAYG, do you have credit to pay for it?
  • If contract, did you enable roaming on your account before you left UK? 
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why I can't use my wedding network abroad?

Hi @Tam-0121

 

Welcome to the community. 🙂

 

What do you mean by wedding network? Are you getting married? 🙂

 

Please try the steps below:

 

Try re-booting your device

 

Turn the device off and back on or turn airplane mode off then on.

 

Perform a manual network search:-

 

•    iPhone – Settings > Carrier > Toggle Automatic OFF
•    Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
•    Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris 
 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.