20-06-2017 04:10 AM
No one at EE who I spoke with seemed to know, it seems to be very difficult to find this information. Is it Rogers, as I have seen that mentioned on a couple of websites but nothing official?
20-06-2017 04:53 AM
Well, according to this page, EE do use Rogers in Canada for 4G (expand the 'Using 4G abroad' section).
No idea if they use any other networks for just 2G or 3G though sorry?
20-06-2017 05:01 AM
It was Rogers as suggested by @Profile closed
Also when I was there I did briefly see Bell on my phone.
This was 3 years ago though.
12-07-2017 02:13 PM
To Karen at Community Support
Can I confirm that my phone will work on the Bell network? This is important as there are parts of Newfoundland where Rogers simply has no coverage, but Bell has.
12-07-2017 03:39 PM
Hi @Ennis-obrien and welcome to the community.
You would need to perform a manual network search to give you the ability to select the preferred network of your choosing.
As @Karen_C has mentioned both Bell and Rogers are available.
03-04-2018 03:43 PM
I can comprehensively confirm that EE contractual obligations are overseen by Rodgers. Rodgers is one of the 3 main providers in Canada. The main advantage of this contract is that Rodgers have an ongoing agreement with the other main providers TELLUS and BELL where if Rodgers are unable to provide connectivity then it automatically takes on one of the other two if available.
This is the case across all of Canada as I have just witnessed and checked personally.
You can not set your phone to default to the others however. It will change automatically when there is a alternative signal available.
I can also further state that with the older 2017 max plan that if you have more than 15GB of data in your plan you will be able to use all of it at no additional cost. With the new 2018 max plans however, you will be capped at 15GB.
Hope this helps. 😉
07-04-2018 06:56 PM
With the new 2018 max plans however, you will be capped at 15GB.
Where is that documented & confirmed by EE?
07-04-2018 07:55 PM
07-04-2018 08:13 PM
@thewhitelion27: But it isn't written anywhere. Only the EU has a 15 GB / month Fair Usage limit written everywhere.
Ask 4 EE agents & 2 will say it is & 2 will say it isn't is other users' experience.
07-04-2018 08:29 PM
@thewhitelion27 “Hope this helps” you were talking to somebody who asked the question back in 2017. Your a little late with the help. Lol.
by Paulramsey68 a week ago