by Stephvm
Explorer

When roaming switches countries

I am currently staying in Rhodes Greece. I have not left Rhodes, but my phone keeps switching to Turkey. Obviously roaming is free in Greece, but is not in Turkey, I am worried I am going to be charged. I have not set foot outside of Greece, so will be annoyed if I am charged. Anyone else experienced this? 

4 REPLIES 4
by Grand Master
Grand Master

Re: When roaming switches countries

Do a manual network search for a Greek network.

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by Stephvm
Explorer

Re: When roaming switches countries

Oh it switches back automatically. The issue is, I don't pay roaming charges etc as Greece is in the EU. Turkey isn't. Is there any way of stopping it switching over. Seems a bit unfair for EE to charge me, when I'm not actually in the country, but you know what phone companies are like! 

by Grand Master
Grand Master

Re: When roaming switches countries

Hi, 

 

This is a common problem as your phone will connect to the strongest signal, which is the one from Turkey over the sea. 

 

You could try tuning your phone down to 3G as that signal might be stronger in your location.

 

Thanks 




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by
EE Community Support Team

Re: When roaming switches countries

Hi @Stephvm

 

Welcome to the community. 🙂

 

What is the make and model of your phone?

 

Chris

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