by Lindapank
Explorer

We are going to Germany next week. Do I need to inform EE?

We are going to Germany next week for a River Cruise. Do I need to inform EE?

and does my billing work exactly the same as for the U.K.? Do I get charged if people phone me from the U.K.? And do I get any UK landline calls that I make free as I do here? Thanks

3 REPLIES 3
by Star Contributor
Star Contributor

Re: We are going to Germany next week. Do I need to inform EE?

Hello and welcome to the community. 

It is probably best to check through the MyEE app or by calling EE that roaming is enabled on your account. 

As a result of the EU Roaming Regulations, you are charged as you would be in the UK, so if calls to UK landline are usually inclusive, they will be so when abroad. Likewise receiving calls. 

 

If you have any other queries, please feel free to ask.

by Lindapank
Explorer

Re: We are going to Germany next week. Do I need to inform EE?

Thanks. That’s great!
Since posting the question I have found the calling plans page on the app and got the answer but am grateful to you for confirming it.
I’m hoping therefore for no nasty surprises when I get back!
by Star Contributor
Star Contributor

Re: We are going to Germany next week. Do I need to inform EE?

You're most welcome, it's why we're here

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