by Angie58
Explorer

VM off text not working

All day I keep messaging VM off to turn off my voicemail as I’m about to travel abroad but it’s constantly saying “We've had a problem with your request, please try again a little later.”

Has anyone else got this problem and what do people suggest? 

Thanks in advance 

 

1 SOLUTION

Accepted Solutions
by Angie58
Explorer
Solution

Re: VM off text not working

@Chris_B Thanks for your reply.

Yes, I also tried Voicemail Divert off but this still came back with the same response so resorted to phoning and speaking to technical support who switched it off for me. 

They said there was a glitch on there part but at least it’s know solved. 

 

3 REPLIES 3
by Grand Master
Grand Master

Re: VM off text not working

@Angie58  Try Voicemail divert off.   If this fails also give customer services a call. 

by Angie58
Explorer
Solution

Re: VM off text not working

@Chris_B Thanks for your reply.

Yes, I also tried Voicemail Divert off but this still came back with the same response so resorted to phoning and speaking to technical support who switched it off for me. 

They said there was a glitch on there part but at least it’s know solved. 

 

by
EE Community Support Team

Re: VM off text not working

Hi there @Angie58

 

Thanks for coming to the community.

 

Glad you have got this sorted.

 

Have a great time.

 

Leanne.

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