25-06-2019 12:06 AM - edited 25-06-2019 12:07 AM
@priscy10 : Where abroad? In the EU you may use your data allowance, up to 15 GB / month if you have more. Outside the EU you need to buy roaming data add-ons,
25-06-2019 09:15 AM
Hi there @priscy10
Welcome to the community.
If you can let us know where you will be travelling to we will be able to let you know roaming costs and add-ons available 🙂
If you're a pay monthly customer on any plan, you will need to check roaming is set up before you travel.
There are a few ways to check if you have roaming set up, and some steps to help you if you don't.
It can take up to 24 hours to become active on your account, so it's important to set it up before you travel.
Hope to hear back from you soon 🙂