by Tom5 Contributor
Contributor

Using mobile data in Cyprus is practically unusable and no 4G is available

 
7 REPLIES 7
by Grand Master
Grand Master

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

Hi @Tom5

 

Where abouts are you?

 

EE are not responsible for foreign mobile networks or the quality of the signal you may receive.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Tom5 Contributor
Contributor

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

The south near Paphos

by Scholarly Contributor
Scholarly Contributor

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

You should get 4G using MTN.

by Tom5 Contributor
Contributor

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

My phone at the top says 'Cyta-Voda' and when I try manually connecting to MTN I get no service and using the 3G network is very slow

by
EE Community Support Team

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

Good Morning @Tom5.

 

Is there any other networks available when you try to manually search?

 

Do you know of any other users having the same issue?

 

Jon

by Tom5 Contributor
Contributor

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

The issue has fixed itself. My phone now connects to MTN 4G and runs at 30MBPS. Thank you for your help.

by
EE Community Support Team

Re: Using mobile data in Cyprus is practically unusable and no 4G is available

Great news @Tom5!

 

Thanks for the update. Smiley Happy

 

James

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