by Marion22
Explorer

Using local sim in India but getting high charges monthly on ee account-why?!

 
1 SOLUTION

Accepted Solutions
by Marion22
Explorer
Solution

Re: Using local sim in India but getting high charges monthly on ee account-why?

Thanks all. Turns out to be Apple Music charges-didn’t get reminder my free usage was over because of new sim. Sorted.
M

Sent from my iPad
6 REPLIES 6
Highlighted
by Ace Contributor
Ace Contributor

Re: Using local sim in India but getting high charges monthly on ee account-why?

Hi @Marion22

 

Welcome to the EE Community,

 

If your EE sim card is removed from your phone then the charges are not for roaming in India.

 

by Grand Master
Grand Master

Re: Using local sim in India but getting high charges monthly on ee account-why?

@Marion22  Login to your online EE account and see what the charges are for. 

by Grand Master
Grand Master

Re: Using local sim in India but getting high charges monthly on ee account-why?

Even if you are not using your EE SIM you still continue to pay your monthly fees.

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by Ace Contributor
Ace Contributor

Re: Using local sim in India but getting high charges monthly on ee account-why?

@Marion22

 

As @Chris_B said log into MyEE to view any additonal charges.

by
EE Community Support Team

Re: Using local sim in India but getting high charges monthly on ee account-why?

Hi @Marion22,

 

Welcome to the EE Community.

 

Are you using a dual or single SIM phone?

 

Have you been able to check your bill in My EE as @Chris_B suggested?

 

Thanks

 

James

by Marion22
Explorer
Solution

Re: Using local sim in India but getting high charges monthly on ee account-why?

Thanks all. Turns out to be Apple Music charges-didn’t get reminder my free usage was over because of new sim. Sorted.
M

Sent from my iPad

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